I am on a PAYG phone. I topped up to ￡5 credit - I was sent two messages from a premium rate text and I did%26#39;nt read - just deleted them. Now I have 90p left and this has been going on for ages. I don%26#39;t know how I get them, but I need to block them. Try and get through to Vodafone very difficult! Any ideas? Thank you xx
Answers:
Call 191 from your mobile, Customer Services can help you find the number that is sending you reverse billed SMS. All you need to do as send the word STOP to the number then.
The operator has no control what you subscribe to via services like ringtone suppliers, and the longer you stay subscribed to it the more messages you will receive. Contact customer services as soon as possible and get yourself out of the subscription. Get hold of your phone company and tell them you want this number blocked or if this does not work you will have to find the contact number of the sender and tell them to stop ALL of the SMS, my daughter had this trouble after she downloaded a Ring tone from JAMBA , they keep sending offers that cost a pound each even if you don%26#39;t want them. Vodafone are a bunch of crooks, apparently they take about 35 pence for each of these reversed billed text messages.
I had the same problem with a contract phone, did the same as you deleted the text and only found out later they were reverse billed.
Apparently you can phone 191 to get more info on the texts.
You can also reply STOP ALL to the texts but this might not work as the senders are crooks too and will ignore it.
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