would you be inclined to get a sprint phone knowing their regard for customer service?
Answers:
These people averaged two calls PER DAY to customer service. Sounds to me like they should have found a different carrier themselves. And a long time ago. However, I%26#39;ve had sprint for five years now. Only had a problem on two occasions, and it was fixed promptly both times. My guess is these people were calling tech support CONSTANTLY, and for no reason. they do have to pay these people, after all, and twice a day is a lot of time eaten up that could be used on other customers. I%26#39;m not sure that cutting them off was the best way to go, but I could understand why they did it. And being a private business, they have the right. honestly if an angry customer called me every day of the week complaining about some stupid issue that was already resolved, then id cut them off too. You%26#39;d have to call them twice a day for a month with some idiot question.
If you are that stupid you should not be let out of the house unattended, let alone have a cell phone. Maybe, because I wouldn%26#39;t complains hundreds of times a month, like those dropped HA. i know, isn%26#39;t that the perfect example of how customer service has dwindled into nothingness - simply 800 numbers that lead us overseas to people who barely speak English who r trained to politely say no and I%26#39;m sorry for the inconvenience?
that absolutely blew my mind! The story got over exaggerated.
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